MSP Technician

A growing managed services provider in Williamsburg is hiring an IT Support Technician to work on-site on projects ranging from standard help desk to move advanced implementation work. The role covers the full range of day-to-day MSP work — endpoint support, user onboarding, network and server troubleshooting, ticket ownership, and direct client communication.

Requirements

• 1 year of hands-on experience at an MSP
• Comfortable with Windows endpoints, Microsoft 365 administration, networking, and common ticketing tools
• A strong love for technology
• Deep problem-solving instincts
• Eager to learn, takes ownership, and wants to grow
• Available on-site in Williamsburg, five days a week
• Able to communicate effectively in Yiddish with clients and end users